Terms of service

These terms govern your use of https://www.fpm.group and any services you purchase from FPM Group LLC, a limited liability company registered in Wyoming, United States. By using the site or engaging our services you agree to them.

Services we provide

We offer the following, individually or in combination:

• Consulting and retention services — growth diagnostics, email marketing and automation build-outs, paid acquisition strategy, and corporate workshops.
• Institutional training programs — e-commerce curriculum design and delivery for public and private institutions.
• Community access — membership in Ecom Society.
• Portfolio operations — building, acquiring and scaling our own e-commerce brands, including partnerships and equity arrangements.

Engagements and scope

Each paid engagement is governed by a written proposal or statement of work that defines deliverables, timeline, fees and payment schedule. Where that document conflicts with these terms, that document controls. Work outside the agreed scope requires written agreement and may carry additional fees.

Fees and payment

• Fees are stated in US dollars unless the agreement says otherwise.
• Payments are processed by Stripe. Recurring engagements are billed on the cycle stated in the agreement until cancelled.
• Invoices are due on receipt unless stated otherwise. We may pause work on accounts more than 15 days overdue.
• Fees exclude taxes and third-party costs (ad spend, software licences).

Your responsibilities

Our work depends on timely access to the accounts, data, assets and approvals we request. You confirm you have the right to grant that access, and that materials you supply do not infringe third-party rights. Delays in access or feedback shift the timeline accordingly.

No guarantee of results

We apply proven frameworks, but commercial outcomes depend on factors outside our control — your product, market, pricing, competition and execution. Nothing on this site or in our materials is a guarantee of revenue, growth or any specific financial outcome, and nothing here is financial, legal or tax advice. Any figures shown are historical and are not a promise of future performance.

Intellectual property

Site content, frameworks, templates and methodologies remain our property. On full payment you receive a perpetual licence to use the specific deliverables produced for you in your own business. You may not resell, sublicense or redistribute our frameworks or training materials.

Confidentiality

Each party will keep the other’s non-public business information confidential and use it only to perform the engagement.

Cancellation and refunds

Cancellation and refund terms are set out in our refund policy, which forms part of these terms.

Limitation of liability

To the maximum extent permitted by law, our total liability arising from an engagement is limited to the fees you paid us for that engagement in the three months before the claim. We are not liable for indirect, incidental or consequential damages, including lost profits or lost data.

Termination

Either party may terminate an engagement with 30 days’ written notice, or immediately for material breach that is not cured within 15 days of notice. Fees for work performed up to termination remain payable.

Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. Disputes will be resolved in the courts of that jurisdiction.

Contact

FPM Group LLC, Wyoming, United States.
santiago@fpm.group